Asia’s Pivotal Role in 2024
Understanding the nuances of international relations is critical in navigating a business landscape increasingly intertwined with national security and diplomatic strategies The year 2024 will be a pivotal moment, marked by the intersection of..
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The Fusion: Conversational Generative AI for Customer Support
The integration of conversational and generative AI has emerged as a transformative force in customer support. A recent PwC report delves into the intricacies of this integration Conversational AI, encompassing voice assistants, chatbots, and ..
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Companies are dying young; how centurions are surviving and thriving – Part II
In an era of accelerating change, company lifespans are getting shorter than ever.Yet, Japan boasts of eight of the world’s ten longest-running businesses – all founded prior to 800 AD. What might be the secret of corporate longevity? Japa..
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The Plot Thickens: Sam Altman Edition
The ousting, the return, and the first-mover advantage. What may be the mystery behind? OpenAI’s announcement of Sam Altman’s ousting sent shockwaves through the tech and AI communities. Altman, a prominent figure in the industry, ..
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Is Quality Review becoming redundant in the service delivery sector? Part II
Organisations must strike a balance between technology-driven quality assurance and human judgment to leverage the benefits of automation as well as human insight. Here’s the concluding part. Striking a balance in the QR process For optimum ..
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The CAPTCHA Arms Race
From distorted text to complex visual challenges, the advent of smarter AI has much impact on CAPTCHA effectiveness. Finding balance is the key If you had to take a step back and think about the number of times you have had to pick out traffic..
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Fintech and the funding revolution for small and medium enterprises
With the right approach, fintech lending has the potential to empower SMEs and drive economic growth for years to come Small and medium enterprises (SMEs) have often faced significant challenges when trying to secure bank loans. Traditional le..
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Exploring the Consciousness of Generative AI – Part I
The integration of generative AI into our lives has the potential to significantly impact the debate on machine consciousness. Here’s the first part. The field of Artificial Intelligence (AI) has made significant strides in recent years, par..
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AI a Big Shift in Human – Machine Interaction
The Gartner IT Symposium/Xpo 2023 gave a clarion call for IT leaders to embrace and lead the AI revolution within their organisations The Gartner IT Symposium/Xpo 2023 began with some startling forecasts: By 2025, generative AI will be a workf..
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Companies dying young but centurions thriving – Part III
Comparison amongst three global centurion organisations reveals that corporate longevity is not a product of chance but of deliberate strategy and adaptability. Certain qualities are common to all such resilient companies. Three Centenarians o..
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